FRACTIONAL operations LEADERSHIP
Specializing in Business & Revenue Operations for both Sales and Professional Services Organizations.
ABOUT SARAH
I am a seasoned operations expert with 20 years of experience working in professional services and sales organizations. I have a proven track record of building, activating and optimizing highly efficient organizational infrastructure. The tools and processes I’ve implemented drive both revenue and margin improvement.
I've built sales pipelines for complex organizations from the ground up, implemented CRM tools to track and forecast revenue, and stood up PSA software solutions to optimize resource utilization. I have built numerous pricing models, both in the professional services arena, as well as in the digital media space.
Not only do I possess the knowledge and technical skills to stand up tools and software solutions, but I am also highly effective at implementing organizational change. I spent over a decade in client-facing roles, where I honed my communication and interpersonal skills. I am an expert at simplifying complex concepts into digestible notions for a wide variety of audiences. I am a whiz at building and presenting training materials, and I have a proven track record of successfully communicating and implementing numerous company-wide policies.
AREAS OF EXPERTISE
Business Process
Resource Management
Business Process
Sales Operations
Resource Management
Business Process
Resource Management
Resource Management
Utilization & Capacity Planning
Utilization & Capacity Planning
Utilization & Capacity Planning
Utilization & Capacity Planning
Pricing Models
Utilization & Capacity Planning
Pipeline Management
Pipeline Management
Utilization & Capacity Planning
Pipeline Management
System Implementations
Change Management & Training
Change Management & Training
Change Management & Training
Change Management & Training
Change Management & Training
Organizational Design
Change Management & Training
Organizational Design
Client Service
Product Development
Organizational Design
Product Development
Product Development
Product Development
Recruiting
Product Development
Product Development
CLIENT ROSTER
Previous EMPLOYERS
CLIENT TESTIMONIALS
"Sarah is an incredible operations lead, uniquely attuned to the intricacies of a sales organization. I've witnessed her ability to swiftly and effectively construct organizational infrastructure that immediately drives efficiency and measurable margin improvement."
- Sharon Mussalli
CEO
NowThis
"Sarah’s deep agency operational expertise made a significant impact here in a short time. She quickly optimized critical operational functions such as contribution margin, resource management and utilization, pricing strategy, and more. Her monthly reports provided actionable insights that were instrumental in achieving our margin improvement goals and driving last year’s success."
- Tim Carr
Founder, CEO
LIFT Agency
"Sarah took the time to deeply understand our business and seamlessly integrated herself as a respected team member, earning admiration for her leadership. I highly recommend Sarah for her invaluable contributions and expertise in operational consultancy."
- Steve Alecia
CEO
Gen II Fund Admin
"Sarah's meticulous and comprehensive approach left no detail overlooked. She devoted herself tirelessly to ensure a successful software implementation. The level of operational expertise and dedication that Sarah brings to the table is truly unmatched!"
- Alex Buzby
Account Executive
BigTime / Primetric
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